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Terms and Conditions

Ordering from quixoticcandles.co.nz means you accept the following Terms and Conditions.

Payment

  • All prices are in NZD.

  • Full payment is required at the time of placing your order.

  • Candles will not be dispatched until payment has been received.

  • Once payment has been received all orders are final and no adjustments or cancelations can be made.

  • When making your payment, please use your name for 'reference' and add 'online order', e.g:

    QUIXOTIC - ref:  name / online order
    02-0191-0188869-014  

Postage and Packaging

$8 within Auckland

$15 North Island

$19 South Island

Postage is dependent on weight.
Please get in touch if you are purchasing more than one candle.

Delivery

  • Delivery is by track and trace courier service.

  • All orders are dispatched between 2-5 working days.

  • Please get in touch if your candle is damaged due to delivery within 2 days of receiving your package.

Refunds

  • All Quixotic candles are poured with love and care.

  • Each candle is individually inspected, however, discrepancies can occur due to environmental temperature and unforeseen circumstances.

  • Please get in touch within 2 days if you have an issue with your candle.